GB

The gigabyte is a multiple of the unit byte for digital information. The prefix giga means 10⁹ in the International System of Units (SI). Therefore, one gigabyte is 1000000000bytes. The unit symbol for the gigabyte is GB

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Data2u SLA Service Level Agreement

Data2u guarantees a 99.9% network uptime. If in any given month we fail to meet this guarantee please contact [email protected]

Your account must be in good standing
You must submit a ticket through our helpdesk [email protected] to the billing department
All requests must be submitted within 5 days of the reported downtime
All requests must contain a ticket # of the service interruption

Data2u is not responsible for downtime related to the services listed below and as such will not issues credits for the following:

Internal services such as MySQL, Apache, PHP, etc.
Scheduled downtime or planned maintenance
Interruption of service due to unpaid invoices, abuse notifications and violations of TOS
ISP or local connection problems
Customer-controlled downtime
Acts of Force Majeure

This SLA is subject to change at the sole discretion of Data2u and will be updated on the web site. Any changes made to this SLA will take effect 5 days after it is published.